Marketing Insights Question: How are you building your marketing foundation?

December 20, 2011

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How are you building your marketing’s foundation?

Over the next few weeks, as we head towards 2012, I want to get you thinking about your business in a new/fresh way.  I’m going to ask a single question in each post — but I’m warning you, these aren’t slam dunk questions.

I’m hopeful that as you ponder my question — it will give you some ideas for making 2012 a break out year for your organization.  If nothing else — this exercise should fine tune some of your marketing efforts.

How are you building your marketing foundation? We’ve talked a lot about the know • like • trust model.  If you remember, the final leg of that equation is that consistency creates trust and trust leads to sales.

How do you generate that trust?  By building a marketing foundation.  And here’s how you go about that.

You do one thing on a regular (daily, weekly or monthly) basis that will add incredible value for your prospects and customers.  This is something that, if you stopped doing it or skipped a week — they’d not only notice the absence but they’d actually miss it.

What is the one thing?  It’s going to be different for every one of us — depending on our industry, our clientele, our position in the market place, our bandwidth and our organization’s culture.

It could be as simple as an enewsletter or as complex as a podcast where you interview leading experts in your field every week.  It might be a cartoon or an ongoing video series.

No matter what form it takes, it must meet these criteria to qualify:

  • It’s scaleable so as your audience grows, you can include many more people
  • You are 110% committed to honoring your consistency pledge
  • It is not a sales piece — this is you creating incredible value
  • It is shareable (people can pass it along to colleagues somehow, even if that means tacking it up on a bulletin board)
  • It should be unique to you.  Either no one else in your competitive set does something like it or you do it so differently that it stands out

This is going to require some creativity on your part. And some discipline.  As soon as an idea starts to sound at all like a sales tool or gimmick, smack yourself.  That’s the kiss of death.  And it is the mistake 90% of all organizations make.  They just can’t resist hinting at or outright asking for the sale.

If you truly adopt this effort — you will create long lasting relationships with clients and prospects.  You’ll also create a word of mouth marketing machine, as your audience shares your offerings far and wide.

Start with that first building block…and you’ll be amazed at how quickly you’ve built something worthwhile.

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Your brand’s foundation

June 18, 2011

 

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How are you building your foundation?

A brand, much like someone’s personality, isn’t something you concoct or fabricate.  You can’t put it on and take it off at will.  It’s not window dressing, but instead it comes from within your company, the culture, the people, the vision and of course…the marketplace in which it exists.

 

You can, of course, amplify your brand by doing the right things with intention and frequency.  But…the foundation is already set.

In fact…you build your foundation with every choice you make as an organization and as the individuals who work for that organization.  David Ogilvy once said “every advertisement is part of the long-term investment in the personality of the brand.”  In today’s digital world where everything is archived by Google — it goes far beyond that.

Long before you are consciously on the radar screen of your target audience…you are creating your brand’s foundation with every:

  • Tweet
  • Facebook update
  • Snarly employee wearing one of your logo’d shirts in a bar
  • Branded truck driving carelessly
  • Sponsorship of an event
  • Comment left on someone else’s blog, FB, etc.
  • Advertising/Marketing offers

Think of each action as a log or brick.  Without meaning to — you are stacking each of those choices/actions together to create my first impression of you.  The foundation upon which I will decide if I want to keep interacting.

And by the way — your absence is as noticeable as your presence.  Those choices should be made as carefully as deciding where you do want to be seen.

Here’s my question.  How intentional are you being about your brand’s foundation?  Are you building it with a vision and purpose or is it just happening haphazardly?

 

Hat tip to Derrick Daye for reminding me of this Ogilvy quote.

 

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