5 tips for creating a company culture that connects with your sweet spot clients

An area of marketing that is often overlooked is how important it is to be mindful when creating a company culture. You don’t build a culture to make a sale. But the culture you build, if you’re very clear about your organization’s values and … [Continue reading]

Start a conversation with your customer?

Start a conversation with your customer?  I know, it's crazy talk.  Why in the world would you want to talk to the very people who choose to do business with you? I trust you can see my tongue poking through my cheek, but the truth is, most … [Continue reading]

5 ways to market if you don’t have a lot of money

No matter where I speak, who the audience is or even the topic I am supposed to address, this same question comes up: How do you market your business if you don’t have a lot of money? Well, the short answer to that is you’d better find some … [Continue reading]

5 tips for getting over stage fright

Have stage fright?  You're not alone. They say that our greatest fear, once you’ve eliminated death as a choice, is public speaking. And yet many of us are called to take that plunge on a regular basis. Whether you are speaking to group of two … [Continue reading]

Your best customers are pure gold

You've heard it before -- the top 20% of your customers, your very best customers, account for 80% of your profitability and referrals.  We intellectually know that and yet our behavior sure doesn't show it. We spend all kinds of dollars, time, … [Continue reading]