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Put your email auto response to work

February 11th, 2012 · 12 Comments · Strategy, Web/Tech

With the volume of emails we all get every day, we can’t afford to let our emails go unattended.  We don’t want the people who email us to think we’re ignoring them, so if we’re going to be out of the office — most of us use some sort of an automated response system.

You know what I’m talking about:  “I will be out of the office until Tuesday, March 3rd.  If you need assistance, please call my co-worker Biff at 555-123-4567.”

And that does the trick.  They don’t freak out if we don’t answer within an hour or two.

But if you’re at a conference, spending the day shooting a TV spot or attending a strategic planning retreat (or doing anything else that establishes your expertise) why not let your your email auto response do some marketing for you?

I’ve spent the last couple days conducting a workshop.  During the workshop, I emailed a link to the participants and got this back from one of them:

I am attending a conference of leading PR/MarCom agencies from around the country to discuss new MarCom trends and techniques and will be out of the office through Friday, February 10th. 

I will be checking my email periodically.

Brilliant!  What did this auto response tell this person’s email senders?

  • That he’s considered one of the leading PR/MarCom agency professionals in the country (otherwise, he wouldn’t have been invited)
  • That he’s honing his skills and staying current
  • That he believes in investing in his professional development

Who wouldn’t want to work with him?  We certainly get a better sense of who he is and what he’s about than if he’d used the standard language.

Often we think marketing has to be complicated, expensive or done over a long period of time.  But every once in awhile — it can be just this simple.

How could you leverage this idea?

~ Drew

 

Stock photo courtesy of www.BigStockPhoto.com

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