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Entries Tagged as 'Community'

Twitter transparency & tweet formulas

April 1st, 2009 · Branding, Community, Strategy

I fear that the word transparency may go the way of empowered, engaged and conversation — words that once meant something but have now been turned into business jargon.  I think one of the downsides of social media is that we are wearing out words at a rapid rate.

But….having said all that — one of the most important factors to remember about social media tools like Twitter is in fact….transparency.

Picture 1 As businesses and marketing folks wrestle with how to participate on Twitter  but do it without any facades…lots of people are trying lots of different things.  One of the constant complaints about Twitter is that if a company is the Twitter ID….who are you really talking to?

The digital agency Modea has handled their Twitter account in a very smart and "look behind the curtain" way.  As you can see on this screen shot….although they are tweeting under the company name, they've identified who is the man (and woman) behind the curtain.

They're building equity in their brand but we don't feel like we're talking to an anonymous IT or marketing person.  Instead, we know it's David or Julianne.

We're all still trying to figure this stuff out…but this sure seems like a smart way to approach handling a company account.

Next step for Modea…I hope they'll start sharing more resources and knowledge.  It's great to learn more about what's happening at their agency — but I also want them to help be (and all of their followers) stay current and smart.

Everyone should decide how they want to use Twitter and connect with their community.  But…for me and MMG, the formula we've informally created is 85% of the time — provide value/resources.  10% of the time — chat and connect with other Tweeters and 5% of the time — promote our own agency and blog posts.

How about you — how are you staying transparent and what's your Tweet formula?

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Are you making the recession worse?

February 2nd, 2009 · Business owner/leader stuff, Community, Current Affairs, Marketing

34996025 Let me first acknowledge that I know the recession is real.  I know people are losing their jobs, homes and life savings.    I get that.

But the truth is….we’re making it worse.  We’re letting fear make it worse.

Just like the kid who works himself up into a frenzy because he imagines what might be under his bed — we're allowing fear and all the hype freeze us with fear. 

That paralysis is the biggest threat your business has ever faced.

Look around you.  Ask other business owners.  They will sheepishly admit that business is good.   Some, under the promise of anonymity, will confess that it’s great.  For the vast majority of businesses, especially B-to-B and the service sectors – things are fine.

And yet, they behave as though they’re down to their last dime.

I was talking to a friend of mine who owns a small business last week.  He admitted they’re having a fantastic start to the year and everything looks good moving forward. 

He went on to tell me that he needs a new company car.  He has the money to pay cash for it.  Car prices have never been lower.  But he’s holding off.

Just in case.

Simpson College here in Iowa has a brilliant outreach program, thanks to the Associate Director of the department.  She’s like a Pied Piper, getting to know theatre kids when they’re younger and encouraging them to visit campus, attend their very profitable summer program, etc.

Simpson just announced that despite great enrollment numbers and the construction of a new theatre space (capital campaign) – they’re eliminating the position.

Just in case enrollment goes down.

People, we have to stop this.  A stimulus package alone isn’t going to cut it.  Do you think any of those stimulus dollars are coming your way?  Check the list – you’re not on it!

Small business owners are the backbone of this country and we will determine how long we’re in this recession.  I’m not asking you to spend with reckless abandon.  But I am suggesting that we don’t get our business advice from the local or national news.

Look around.  See how your business is actually doing.  And behave accordingly.  We can be paralyzed with fear of what might be coming, or we can behave ourselves out of this recession.

But…it is up to us.

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Hey non-profits, is Facebook your next fundraiser?

January 21st, 2009 · Community, Growing & Learning, Media, Trends · 11 Comments

If you've been on Facebook for any length of time, you know that causes run rampant there.  You can join non-profit pages, you can play games that benefit non-profits, you can declare your allegiance to a cause.  You name it, you can probably do it. Most non-profits, if they're there at all, are stumbling around, [Read more...]

Want to work a little smarter?

December 7th, 2008 · Collaborations, Community, Marketing · No Comments

The minds behind Working Smarter (SmartDraw‘s blog) decided that they would create a small network of blogs that they believe can serve business leaders with practical, actionable information and ideas. As they said in their official announcement:  "Today we are proud to formally announce the launch of the Working Smarter Network, WSN for short, an [Read more...]

Personal Branding is its own reward

November 1st, 2008 · Branding, Community · 10 Comments

Each year, Dan Schawbel’s organization recognizes some of the standout brands with Personal Brand Awards. Last year, Rohit Bhargava won the gold award, and this year Jeremiah Owyang was presented the 2008 gold award. An esteemed panel of judges made the selection and people were graded based on a few factors, such as value proposition, [Read more...]

When does 237 = 15,000?

October 29th, 2008 · Books, Collaborations, Community · 79 Comments

Image by andrewodom via Take 237 generous authors.  Cull them from 15 different countries.  Add in 8 topics of discussion and what do you get?  Hopefully, $15,000.  But for sure, you get… Age of Conversation 2.  Why don’t they get it?  After a very long process, the hardback, paperback and e-book versions of Age of [Read more...]

Feel like a manic juggler?

October 28th, 2008 · Collaborations, Community, Growing & Learning, Innovation & Creativity, Passion · 25 Comments

Image via WikipediaI don’t know about you but sometimes it can be a little overwhelming.  Okay…that’s a lie.  It can be incredibly overwhelming. We’re all juggling as fast as we can and no matter how many balls we have in the air, there’s always another one being tossed into the rotation. There’s a new project [Read more...]

The answer to ending poverty? Education. Ours and theirs.

October 15th, 2008 · Collaborations, Community · 14 Comments

Today is Blog Action Day ’08 — the one day a year that bloggers unite on a single topic.  We hope to raise awareness, initiate action and shake the web. This year’s topic — poverty. Here’s the truth, if we’re willing to be honest with each other.  Most of us don’t think about poverty every [Read more...]

Age of Conversation 2008 promotion starting to trickle out

October 11th, 2008 · Books, Collaborations, Community, Marketing, Media · No Comments

The official launch of Age of Conversation 2008 is mere weeks away and we have lots of exciting things planned to tell the world about the book, the authors and the charity that benefits from the book — Variety, the children’s charity. For a sneak peek into the book’s origination, how the ’08 version is [Read more...]

Text in your movie review?

October 10th, 2008 · Collaborations, Community, Web/Tech · No Comments

Here in Des Moines, moviegoers attending the premiere  of the documentary movie "Trouble the Water" will have the chance to participate in an interactive review via their mobile phones and text messaging. To join the review, audience members will send the keyword "water" to 72466. A return message back will invite them to join the [Read more...]