Drew's Note: As I try to do every Friday, I'm pleased to bring you a guest post. Meet another thought leader who shares his insights via the blogosphere. So without further ado…Karl Staib. Again. Enjoy!
What's the best kind of marketing? Easy. Word of mouth marketing. The reason it's so good… it's relevant to the consumer. We relate to what our friends like.
We want to own what makes our friends happy because we believe it will make us happy too. If my friend buys the latest U2 album from iTunes, I'll be more likely to hear it in his car, enjoy it and want it too.
I recently played the Wii over at my friend's house and fell in love with the active style of play. You move your arms, legs, and hips and there is always some laughter and excitement occurring in the room.
I'm adverse to television, video games, and anything that doesn't keep your brain or body active. Don't get me wrong, I watch the occasional stupid sitcom (love Scrubs), but most of my free time is spent building content for my blog, walking with my wife at the local park, or having a good conversation over a meal with friends.
Now that the disclaimer is over…I went out and plunked down $320 for a game system, extra game and a controller. I haven't owned a game system in over twenty years! I did this because my friend raved about it after I spotted it under his TV; we quickly ate dinner then played Mario Kart and Wii Fit (an exercise game). I was sold by its easy to use platform and the physically active nature of the game.
Restrict Access and Get More Word of Mouth
I don't know if they restricted the number of units that are shipped to the US on purpose, but the Wii is still hard to find. On-line stores are selling them in bundles (the game system with 4 games you don't want) to make extra money.
This only got me more curious. Why was everyone so excited about this game system? I kept hearing good things and everyone knows the old adage. It takes 12 to 18 repetitions before convincing someone who is a good prospect to buy your service or product.
Be Like the Wii
I haven't been so excited to throw down a chunk of money since my honeymoon to Italy. So the moral of the story is keep yourself out there. Give your customers a reason to tell their friends about you and when they call, don't give them instant access. When you appear too eager you'll lose their interest. Because the Wii was hard to get, it made me pine after it even more. Don't make them wait weeks to see you or buy your product, but make sure they know you are a popular company that is sought out for its quality work.
Nintendo created a system that made me so excited that I was guaranteed to be happy just to play it in my living room. Now that I own it, it's even better than I hoped. So the cycle has come full circle. I'm continuing the wonderful cycle of word of mouth marketing that sells products faster than Nintendo can make them.
Karl Staib writes about unlocking and kicking open the door to working happy at his own blog: Work Happy Now! Check out one of his most popular articles, Give Employees the Power to Impress Customers.