If you asked your peers/employees to tell you in a sentence what your company’s compelling reason for being was – what would they say?
If you are like most companies, they would burst out laughing.
And then odds are, every one of them would give you a different answer.
How can we expect our employees to deliver consistent quality and service/products that are aligned with the company’s core mission if they don’t know (and really know) not only WHAT it is, but WHAT it means, WHY it matters and HOW you make it real?
This isn’t just a marketing slogan of the month or rattling off a buzz word or two – this is taking the time to define the heart and soul of why you are in business – from your consumer’s point of view.
Try it. Come back and tell us about the experiment.